Everything you needto know.

In-stock products are prepared for dispatch within 24-48h. Mainland delivery takes 3-5 working days. You'll get an email and SMS with the exact day.

Yes. Delivery is free for orders over €499. Delivery conditions may vary depending on the destination and product.

We will contact you with the relevant delivery information once your order is ready. Our team can also help you through WhatsApp if you have questions.

If tracking information is available for your order, we will provide it to you. You can also contact our customer service team for an update.

Many of our products are available in different sizes or configurations. Product-specific options and measurements are displayed on each product page.

Each mattress includes its available dimensions. If you're unsure which size is right for your bed or bedroom, contact us and we'll help you choose.

Yes. Available colours, fabrics and finishes depend on the product. You can find the available options directly on the product page.

We make every effort to display colours as accurately as possible. However, colours can appear slightly different depending on your screen and lighting.

You have 30 days to try it at home. If it doesn't convince you, we pick it up for free and refund 100%. No questions asked.

Please contact us as soon as possible and provide photographs of the packaging and the product. Our team will review the issue and help you with the next steps.

Contact our customer service team as soon as possible. We will review your order and help resolve the issue.

We support secure online payment options at checkout: card, bank transfer and Bizum, depending on your order and location.

Yes. Payments are processed through secure payment infrastructure. Your payment details are handled securely during checkout.

If instalment financing is available for your order, you'll see the available options at checkout — typically 3 interest-free instalments.

HolaFabric products are covered by a 2-year warranty according to the applicable conditions. The warranty covers eligible manufacturing and structural defects.

Coverage depends on the product and the nature of the issue. Normal wear, accidental damage and improper use may not be covered. Contact us if you believe your product has a manufacturing defect.

Contact our customer service team with your order information and a description of the issue. Photographs or additional information may be requested to assess the claim.

It depends on the product. Sofas and storage beds arrive fully assembled. Wardrobes are delivered flat-packed with clear instructions.

Yes, for wardrobes you can book home assembly for €49. Contact our team before ordering if you'd like to confirm availability.